This course trains students to integrate sales skills into their plumbing practice without compromising professionalism. Topics include uncovering customer needs, creating tailored solutions, and presenting multiple service or repair options so homeowners can make informed choices. Emphasis is placed on ethical selling, overcoming objections, and recognizing opportunities for preventative services. Students will practice real-world scenarios to strengthen their confidence in discussing value-added services.
Date: Thursday, December 17, 2026
Time: 3:00 pm- 6:00 pm
Credits: 3 Continuing Education Credits
Cost: Member-$99.00 Nonmember-$129.00
Instructor: Chad Librizzi, Technical Instructor, Program Chairman
Qualifies for: MTCAZ PLUMBING TECHNICIAN – RESIDENTIAL AND LIGHT COMMERCIAL CERTIFICATE PROGRAM